Privacy Policy

Statement of Policy
To our Valued Customers and Clients – In compliance to the policies, practices and requirements of Republic Act No. 10173, otherwise known as the “Data Privacy Act of 2012,” GenBrand Pharmacy, Inc. is committed to safeguarding your privacy and ensuring your personal data is protected. By using the Platform, you acknowledge that you have read, understood and/or have been duly informed of the terms and conditions pertaining to the data privacy practices of the Company.


Information Collected
GenBrand Pharmacy, Inc. collects personal and sensitive information such as your name, address, contact information, bank details and other such information that you share with GenBrand or that GenBrand collects upon engagement or in the course of your online transactions at our website. Such information may include personal and sensitive information of third-party representative, agents, representatives or any personnel acting under your authority.

GenBrand will retain your information in physical and electronic data recording systems during the course of our transaction and for a reasonable time thereafter for enforcement of any legal rights.

Use of Information
GenBrand may share information, as it may deem necessary or appropriate, to our Affiliates, government authorities and regulators, business alliance partners, professional advisers and third-party service providers for the following use/purpose:
• To complete GenBrand database and records for present and future online transactions.
• For purposes of communication and other such means necessary to facilitate and complete the processing your orders.
• In defense or enforcement of legal rights and other purposes allowed or mandated by law.

Protection of Information
GenBrand will ensure protection and safety of your information by limiting access to authorized personnel and/or service providers tasked to facilitate the processing of information. We shall also ensure protection against security breaches through the use of data encryption, password-protection and regular maintenance of the GBDI database systems.
GenBrand shall take all reasonable steps to ensure that your personal information is processed securely from collection to destruction in a manner that consistently follows the mandate of the Privacy Act.

Know Your Rights
Pursuant to the Data Privacy Act, its IRRs and advisories, you have the following rights:
• right to be informed;
• right to access;
• right to object;
• right to erasure or blocking;
• right to damages;
• right to file a complaint;
• right to rectify; and
• right to data portability.
You may read more about your rights at: https://privacy.gov.ph/know-your-rights

Access, Correct and Delete Your Information
You may access your information and request its correction and/or deletion. For such purpose, other inquires and/or complaints, you may contact us at:

Data Privacy Officer
GenBrand Pharmacy, Inc.